People & Governance
Your staff record and your governance record, built as one thing — audits, policies, actions and inspection readiness, attached to the people they are actually about.
Audits that produce evidence, not paperwork
Run structured audits — care notes, medication, IPC, care plans and more — with a clear question set, findings and required actions. Every completed audit is reviewed by a manager and frozen as an immutable PDF.
- Manager review & sign-off built in
- Raise improvement actions from a finding
- Immutable, exportable audit record
Produces: a dated, attributable audit with a permanent PDF.
Prove your whole team has read the policy
Publish version-controlled policies and send them to your team via secure tokenised links. Care workers acknowledge in one tap — no accounts, no rollout project. Every acknowledgement is captured against the exact version.
- No logins for frontline staff
- Version-controlled, immutable PDFs
- Acknowledgement captured as evidence
Produces: a per-person, per-version acknowledgement record.
Retire the action spreadsheet
A live tracker for every governance action — owner, due date, extension history, sign-off and a full timeline. See what's overdue, what's awaiting review and what's done, at a glance.
- Owners, due dates & sign-off
- Overdue and awaiting-review views
- Complete, attributable history
Produces: a live accountability trail for every action.
Turn findings into an improvement story
Log complaints and incidents, evidence how they were handled, and feed the lessons into a Continuous Improvement Plan that connects findings to actions to outcomes.
- Structured complaints & incidents
- Lessons flow into the CIP
- Findings → actions → outcomes
Produces: a defensible record of learning and improvement.
Inspection-ready, continuously
Everything above rolls up into inspection readiness. Instead of assembling a folder under pressure, export a clear, attributable record mapped to CQC's 'Well-led' key question and Regulation 17.
- Mapped to Well-led & Regulation 17
- Evidence on demand
- Ready for CQC, boards & commissioners
Produces: an inspection-ready evidence pack, any time.
Built with care providers, not for them
CareCentral is currently in development with UK care providers. If you run a service and any of this looks like a problem you recognise, we would like to hear from you.
Want to know more?
We're building this with UK care providers, and we're glad to hear from anyone who wants to know more about where it's going.
CareCentral is currently in development with UK care providers.